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Nonviolent Communication by Marshall Rosenberg is a great book teaching a compassionate way to talk to people even if you (or they) are angry.

I think everyone is struggling somewhat with presentation. The Internet is generally well designed, if you look at the most popular websites, so we expect our visuals to be at that level of quality. When you sit in a presentation and you're looking at nonsensical pie charts and the like, your audience does disengage. People across a range of industries, not just science, are struggling with their communication because their output doesn't compete with what people see on a day-to-day basis.
It's often said that you learn more from defeat than victory and the RNC has certainly taken that to heart. After difficult losses in 2012, the RNC has made great strides in identifying the problem, outlining solutions, and implementing a strategy to turn things around. The RNC's outreach and communication with African Americans, Hispanic Americans, women, youth, and the faith-based community is working. We've already seen it pay off in the FL 13 congressional race and we will see that continue across the country in the 2014 midterms and in 2016.

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