Quotes of All Topics . Occasions . Authors
In business, speed is everything.
Building trust is very important.
A lot of people are counting on Zoom.
We want to make sure every user is happy.
We want to hire people who are self-learners.
Security and safety are very important for us.
When you hire someone, you are investing in them.
I want to make sure I do the right thing for society.
My favorite book is 'Speed of Trust' by Stephen Covey.
No one wants to be the person who peaked in high school!
When I do something, I want to win. If I lose, I feel bad.
The harshest criticism may be the best words you ever hear.
Hijacking other's meetings or classrooms - this is online crime.
Slack is a great partner of Zoom. We're a great partner of Slack.
I really want to build something to make the world a better place.
The smartphone created a huge economy, the cloud created a huge economy.
If your employees are not happy, nothing else at your company will go well.
We want to embed Zoom into all workflow applications. That's our direction.
If the world misunderstands us, then I don't blame others, it's our problem.
We do all we can to proactively think about employees, how to care about them.
I feel like Zoom is not a part of Zoom anymore. Zoom belongs to the world now.
The beautiful part of the cloud is, you know, it's unlimited capacity, in theory.
Empathy, humanity and support for each other is more important than revenue, than growth.
I knew two things from my father: keep working hard, stay humble, and someday you'll be OK.
During the early stages of Zoom, I personally emailed every customer who canceled our service.
Millennials grew up realizing that they can get the job done without having to go to the office.
You have to keep working hard to deliver happiness to customers and you have to control your own destiny.
My philosophy is, if I can provide a solution that the end user truly enjoys, then I think I have a chance.
My barometer for choosing a board member is this: regardless of the business, can I make a lifelong friend?
Our operations in China are materially similar to our U.S. peers who also operate and have employees there.
I tell myself, every morning when I wake up, two things. Don't let the world down. Don't let our users down.
I experienced the year 2000 dot com crash and the 2008 financial crisis, and it almost wiped out the company.
We expect our employees to care about the community, the company, their teammates, customers, and themselves.
We take privacy very seriously and have privacy a policy and our intention is never to sell any customer data.
I don't mind working long hours, because I enjoy doing that. The way to make myself happy is to work long hours.
No matter how busy you are you've got to spend time with your family. I do not want to miss any important moments.
We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users.
I came to Silicon Valley in 1997 and joined WebEx. At that time, WebEx was small, only 10 engineers and two co-founders.
In 2007 WebEx was acquired by Cisco and I became Cisco's Corporate VP of engineering, in charge of collaboration software.
Any security issues, you have to be very hands on to really understand what's the exact problem, and then take quick action.
I really didn't understand why hackers would want to hack into a classroom. Are they going to learn algebra? Maybe calculus?
My biggest worry is that sometimes you know the problem, but you don't do anything about it until it gets too big to be fixed.
Distributed workforces are most likely to succeed if their culture is one that values and prioritizes face-to-face communications.
I never thought that overnight the whole world would be using Zoom. Unfortunately, we did not prepare well, mentally and strategy-wise.
Enterprise customers have been working together with us for a long time, they trust us, and we just keep everything open and transparent.
We have awesome, passionate customer success and social media teams, but when I see a customer who needs help or is unhappy, I take that personally.
I don't want to be only the most scalable platform, I want to be the most secure. To do that, it's not only Zoom's work, we need lot of people's help.
My journey with Zoom began with a desire for the independence to build something that would make users happy, a true video-first unified communications platform.
I decided to come to the U.S. in the mid '90s because the Internet, which I knew was the wave of the future, was red hot here, but hadn't yet taken off in China.
If I were to spend investor money on nice furnishings and so forth, particularly early on, I might not have it for opportunities that can really grow our business.