Quotes by Gerard Arpey - Page 1

But I don't think the popularity of flying has diminished a bit.
Gerard Arpey /
Flying
Popularity
Thinking
Diminished
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We need to take excellent care of our customers, and do so at a profit.
Gerard Arpey /
Brilliant
Care
Needs
Profit
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We have, unlike many of our competitors, continued to meet our various financial obligations.
Gerard Arpey /
Competitors
Financial
Obligation
Unlike
Obligations
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I think in just about any business the low cost competitor is always going to have an advantage.
Gerard Arpey /
Advantage
Cost
Thinking
Low
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It is not good thinking - either at the corporate level or at the personal level - to believe you can simply walk away from your circumstances.
Gerard Arpey /
Circumstances
Corporate
Personal Level
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The executive moves we are announcing today will strengthen American for the long-term future and reflect well on the depth of the Company's management team.
Gerard Arpey /
Announcing
Depth
Long
Long Term
Management
Moving
Team
Future Today Will
Executive
Management Team
Reflect
Strengthen
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At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started.
Gerard Arpey /
Travel
Century
Getting Started
Quarters
Three
Airlines
Lasted
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We continued the hard work of integrating TWA, because at that time we still thought an efficient connecting hub in St. Louis could be a profitable addition to our network.
Gerard Arpey /
Connecting
Efficient
Hard Work
Hub
Integrating
Profitable
Time Work Hard Work
Louis
Addition
Work Time Hard Work
Work Time Hard
Network
St. Louis
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Our planes should be full, which among other things means we have a golden opportunity... to build on the momentum reflected in the financial results we are reporting today.
Gerard Arpey /
Financial
Golden
Momentum
Planes
Reflected
Reporting
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This airline is grateful for his extensive contributions and we will miss his friendship and support. We extend our deepest sympathies to the Casey family on its personal loss.
Gerard Arpey /
Friendship
Airline
Grateful
Loss
Support
Miss
Casey
Contributions
Extend
Sympathies
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However, the economics of our business continued to deteriorate. We barely escaped bankruptcy a year ago, and in the aftermath of that escape we had to make some even tougher decisions.
Gerard Arpey /
Aftermath
Aggravation
Bankruptcy
Decision
Years
Decisions
Barely
Deteriorate
Escape
However
Tougher
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One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford.
Gerard Arpey /
Connecting
Hub
Louis
Afford
St. Louis
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Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip ticket. During this time period, our average fare increased by only $15.
Gerard Arpey /
Average
Fuel
Nearly
Cover
Fare
Per
Raise
Ticket
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Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service.
Gerard Arpey /
Differentiation
Investing
Philosophy
Premium
Revenue
Smart
Earn
Points
Product
Provide
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Second, we have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those advantages won't mean much if we don't do a great job with the basics of our business.
Gerard Arpey /
Jobs
Basics
Competitors
Great Job
Mean
Replicate
Advantages
Strengths
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First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We've made great progress on this front, but we need to keep pushing.
Gerard Arpey /
Great Progress
Levels
Pushing
Airlines
Competitive
Lower
Prevent
Serve
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But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent of the markets St. Louis travelers visit the most. And we're adding capacity in some of the most important markets.
Gerard Arpey /
Capacity
Louis
Adding
Major Role
Provide
St. Louis
Travelers
Visit
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That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much more in revenue, and hopefully more.
Gerard Arpey /
Attributes
Increase
Lowest
Revenue
Succeed
Above
Activities
Product
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Despite the painful changes we have had to make, we continue to believe in the St. Louis market. And we are hoping to add flights, in a careful way, as the economics of our business improve and the demands of the traveling public in St. Louis become clear.
Gerard Arpey /
Add
Careful
Painful
Louis
Flights
Hoping
St. Louis
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These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan.
Gerard Arpey /
Airline
Announcing
Appointments
Position
Stronger
Turnaround
Unprecedented
Challenge
Plan
Substantial
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