If we get the right people in the right job we've won the game.

Companies don't give job security. Only satisfied customers do.

I think the move by Mr. Greenspan was welcomed by everyone here.

Real change agents comprise less than 10% of all business people.

Cash is king. Get every drop of cash you can get and hold onto it.

If you have a reputation as a big, stiff bureaucracy, you're stuck.

Change has no constituency and a perceived revolution has even less.

Nothing of any importance has ever been accomplished by a pessimist.

Nobody is too important to lead the initiative you say is important.

I've learned that mistakes can often be as good a teacher as success.

When all is said and done, teaching is what I try to do for a living.

On the face of it, shareholder value is the dumbest idea in the world.

Make winners out of every business in your company. Don't carry losers.

People who are coaches will be the norm. Other people won't get promoted.

The 3Ss of Winning in business are speed, simplicity, and self-confidence.

You are not a leader to win a popularity contest-you are a leader to lead.

You measure your people and you take action on those that don't measure up.

The biggest cowards are managers who don't let people know where they stand.

When it's time to let someone go, do it right. No surprises. No humiliation.

Excellence and competitiveness aren't incompatible with honesty and integrity.

Every employee, not just the senior people, should know how a company is doing.

Just because you are the boss doesn't mean you are the source of all knowledge.

The best thing workers can bring to their jobs is a lifelong thirst for learning.

Leading a big company means never allowing a company to take itself too seriously.

In manufacturing, we try to stamp out variance. With people, variance is everything.

If you want risk taking, set an example yourself and reward and praise those that do.

Common mission trap for companies: trying to be all things to all people at all times.

If your CFO is more important than your CHRO (Chief Human Resource Officer) you're nuts!

Not surprisingly, work-life moaners tend to be a phenomenon of below-average performers.

What the Commission is seeking cuts the heart out of the strategic rationale of our deal.

Ninety-nine point nine percent of all employees are in the pile because they don't think.

Hierarchy is an organization with its face toward the CEO and its ass toward the customer.

If you're not in Germany, you're not in Europe. And if you're not in Asia, you're nowhere.

Any company trying to compete...must figure out a way to engage the mind of every employee.

You have no right to be a leader if someone who works for you doesn't know where they stand.

Don't take a job because your mother wants you to. Don't be a victim. You own your decision.

As a leader, your job is to energize people around the mission and vision you've articulated.

Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.

You can't behave in a calm, rational manner. You've got to be out there on the lunatic fringe.

As leaders, we owe it to every employee to let them know where they stand in the organization.

That's all managing is: just coming up with the right questions and getting the right answers.

Getting the right people in the right jobs is a lot more important than developing a strategy.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

When I stop learning something new and start talking about the past versus the future, I will go.

A good leader remains focused. Controlling your destination is better than being controlled by it

Management is all about managing in the short term, while developing the plans for the long term.

Number one, cash is king... number two, communicate... number three, buy or bury the competition.

When the amount of change externally exceeds the amount of change internally, the end is in sight.

The most important job you have is growing your people, giving them a chance to reach their dreams.

HR should be every company's killer app. What could possibly be more important than who gets hired?

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