The biggest opportunity for big companies has come by far in the digitization of internal processes.

If you're a leader and you're the smartest guy in the world - in the room, you've got real problems.

As a leader, you have no right to have any employee wonder how they fit in and where they are going.

A leader's job is to look into the future and see the organization, not as it is, but as it should be

We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.

We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained?

I’ve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.

...I think that ideally that is how a company works. It becomes a place of ideas, not a place of position.

Giving people self-confidence is by far the most important thing that I can do. Because then they will act.

A leader's role is not to control people or stay on top of things, but rather to guide, energize and excite.

Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.

Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.

No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.

In my lifetime, Mitt Romney is the most qualified leader I've ever seen run for the presidency of the United States.

Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.

Getting candor right - with your reports, your peers, and your boss - is a skill that can make or break your career.

Lack of candor blocks smart ideas, fast action, and good people contributing all the stuff they've got. It's a killer.

There's no such thing as work-life balance. There are work-life choices, and you make them, and they have consequences.

Genuine leadership comes from the quality of your vision and your ability to spark others to extraordinary performance.

Does coaching work? Yes. Good coaches provide a truly important service. They tell you the truth when no one else will.

I might not be the brightest bulb in the chandelier, but I'm pretty good at getting most of the other bulbs to light up.

Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.

What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?

When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.

If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?

Managers often hold on to resisters because of a specific skill set or because they've been around for a long time. Don't.

An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.

Great leaders love to see people grow. The day you are afraid of them being better than you is the day you fail as a leader.

Any time there is change, there is opportunity. So it is paramount that an organization get energized rather than paralyzed.

You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.

If you get the best people on your team, you've got plenty of time to do the things you like to do and can add more value to.

We have the brand, and we have the fulfillment capability. Now we had to get the Net, and that's the easiest part of the game.

Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.

Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.

Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page.

Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.

Ideally, the star will be replaced within eight hours. This sends the message that no single individual is bigger than the company.

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.

Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making.

My bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work.

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.

The idea of let's all share the pain equally, or let's freeze salaries altogether - it's ass-backwards. It's absolutely ass-backwards.

Trying to get people to face reality and see the world the way it really is is an absolutely critical aspect of leadership, in my view.

One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.

GE's businesses turned in a terrific first quarter. Our products and services are being well received in unusually robust global markets.

The productivity now at universities is terrible. Tenure is a terrible idea. It keeps them around forever and they don't have to work hard.

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