I've had a charmed life.

The perfect classroom is Paris.

If you really screw up, send roses.

I've become a master of the apology.

People are less grateful than they used to be.

I don't ever knock anybody; that's bad manners.

When in doubt, look at what everyone else is doing.

It behooves everyone to move forward, think forward.

Make people have a smile when they finish your e-mail.

Chivalry isn't dead. It's just no longer gender-based.

A really first-class company uses really fine stationery.

We ought to be vigilantes for kindness and consideration.

I believe in teaching manners without causing fisticuffs.

Manners are nothing more than thinking about somebody else.

I have grandchildren who are going to need every cent I make.

I'm a businesswoman, and Ms. is an appropriate form of address.

You don't want to work so hard that you can't enjoy your guests.

There is so much bad manners and oafishness in large corporations.

We have a lot of societal problems that we have to fix in the 1990s.

The First Lady has a lot of power. I hope Hillary Clinton realizes that.

One cannot reject an entire nation because of the politics of its leader.

Jeans should never be worn to someone's home if you are having dinner there.

Tea time is a chance to slow down, pull back and appreciate our surroundings.

there are two types of the male species of Homo sapiens: men, and Italian men.

If you care enough to look right, you care enough to act right. And vice versa.

When you pass 70, you forget your enemies. You think about the nice people instead.

To have people to the White House and worry about the price of things is laughable.

I've had three broken legs and two knee replacements. But I'm very good at apres golf.

The best thing we can do to save the planet is set a good example for our kids at home.

All of the First Ladies were good, creative and strong. I've always said they should be paid.

It's nice to compliment people on what they're wearing, but don't make insincere compliments.

Eating American-style, you put the knife down and clang. Continental is silent and efficient.

The polished executive is ultimately the happy executive who can walk gracefully through life.

The '80s have not been a gracious decade, and people are seeking ways to be nice to each other.

If golfers know they look good, they will play better. I think that is valid for men and women.

Politeness decrees that you must listen to be kind; intelligence decrees that you must listen to learn.

More young people are aware of the need for thank yous and aware of the tremendous impression they make.

For every rude executive who makes it to the top, there are nine successful executives with good manners.

At tea time, all the noise, greed and aggressiveness of the '80s can be drowned out. For 45 minutes, anyway.

It's very important with these young people who are graduating and getting married to write thank-you notes.

A balanced guest list of mixed elements is to a successful party what the seasoning is to a culinary triumph.

Doubleday is used to my talking about manners because I am, after all, known for that, and that's my persona.

if the right man does not come along, there are many fates far worse. One is to have the wrong man come along.

Good taste is synonymous with success in all fields of life. It's not a question of money, but of a trained eye.

There is no substitute for the riches gained on a lifetime basis by the young American who studies or works abroad.

When someone is wearing a dress that makes her look fat, don't say 'That's a great dress.' It always comes off badly.

You'd be surprised how much easier it is to conduct business over tea than over lunch or dinner in a bustling restaurant.

The custom of going to a party only when we have been invited is a necessary, attractive, decent way for a party to evolve.

That's how a nation's manners are going to be taught - from watching others' behavior and learning from the effects of that behavior.

Go to any bookstore, and you'll see thousands of books on etiquette, which suggests there's a lot of self-help going on. There is hope.

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