We treasure what we can measure.

Silence is the language of inertia.

Certainty is no guarantor of correctness.

Openness isn't the end. It's the beginning.

Any fool can buy talent; only real leaders develop it.

You cannot fix a problem that you refuse to acknowledge.

There is no more powerful weapon for change than honesty.

Noise is a buffer, more effective than cubicles or booth walls.

I don't think you ever know anyone until you see them in action.

We have to see conflict as thinking and then get really good at it.

Making those around you feel invisible is the opposite of leadership.

It is nobody's right to be waited on and nobody's fate to do the waiting.

If we aren't going to be afraid of conflict, we have to see it as thinking.

Britain is famous for being great at inventing and poor at commercializing.

In business, staying focused requires that you turn most opportunities down.

A fantastic model of collaboration: thinking partners who aren't echo chambers.

The healthiest companies are always characterized by organic talent development.

As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.

Making a company fit to sell may be the only way to ensure you never need a buyer.

Building businesses takes tremendous stamina, and success isn't achieved without it.

As long as they are well-intentioned, mistakes are not a matter for shame but for learning

Everyone I know feels harassed by email which has invaded their waking and sleeping hours.

For good ideas and true innovation, you need human interaction, conflict, argument, debate.

When we confront facts and fears, we achieve real power and unleash our capacity for change.

The medical profession is - and knows itself to be - endemically conservative and conformist.

A thinking partner who isn't an echo chamber... How many of us dare to have such collaborators?

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.

Most people have their best ideas when they take their minds away from problems they're trying to solve.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

Every organization has issues and concerns which are known about by many people who choose to remain silent.

When we care about people, we care less about money, and when we care about money, we care less about people.

Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow.

Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.

The truth won't set us free - until we develop the skills and the habit and the talent and the moral courage to use it.

Speaking is what most people work on. They forget the thinking and the breathing and instead try to occupy space with sound.

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.

Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

A great advantage of a large corporation is supposed to be the large pool of talent in which its leaders can find and groom high achievers and successors.

Research shows that when we read words on paper, it reduces our stress levels by nearly 70 percent. We also read more carefully than on tablets or laptops.

Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable business offers one.

Very few entrepreneurs start their business on the back of market research. Instead, they have tremendous zeitgeist, honed by paying attention to where they are.

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