The things that get rewarded, get done

Adversity is an experience, not a final act.

Treat your customers like lifetime partners.

A satisfied customer is the best business strategy of all.

Every company's greatest assets are its customers, because without customers there is no company.

The most important key to successful investing can be summed up in just two words-asset allocation.

Too many start up business fail simply because their owners continue to think and act like employees.

Waste your money and you're only out of money, but waste your time and you've lost a part of your life.

The greatest management principle in the world is: 'the things that get rewarded and appreciated get done.'

The ultimate goal of a more effective and efficient life is to provide you with enough time to enjoy some of it.

It's important for you to understand that stock and bonds go up-and they go down. You need to be comfortable with that fact.

An asset allocation plan is based on your personal circumstances, goals, time-horizon, and need and willingness to take risk.

A Financial Research Corporation study determined that the expense ratio is the only reliable predictor of future mutual fund performance.

We talk about saving time and killing time when actually we can't do either. We have no choice but to spend it at a constant and flowing rate.

Knowing nothing about investing might be a benefit. You won't have to unlearn many popular beliefs propagated by Wall Street and the media that aren't true.

We know that by simply changing our allocation between stocks and bonds, we can lessen the amount of volatility in our portfolio until we reach our comfortable sleep level.

As for worrying about what other people might think - forget it. They aren't concerned about yours. They're too busy worrying about what you and other people think of theirs.

Index investing is an investment strategy that Walter Mitty would love. It takes very little investment knowledge, no skill, practically no time or effort-and outperforms about 80 percent of all investors.

When you write down your ideas you automatically focus your full attention on them. Few if any of us can write one thought and think another at the same time. Thus a pencil and paper make excellent concentration tools.

The world is your mirror and your mind is a magnet. What you perceive in this world is largely a reflection of your own attitudes and beliefs. Life will give you what you attract with your thoughts think, act and talk negatively and your world will be negative. Think and act and talk with enthusiasm and you will attract positive results.

All of us live at the feeling level, and our feelings are in large part a result of the way we perceive things. You observe or are told something, you interpret it, and only then do you have a reaction at the feeling level. The point is that feeling is preceded by perception, and all of us are capable of controlling our interpretation [the associations and assumptions] of what we see. If we can control our interpretation, then it logically follows that we can exercise some control over our feelings as well.

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