In the Western tradition, we have focused on teaching as a skill and forgotten what Socrates knew: teaching is a gift, learning is a skill.

The basic economic resource - the means of production - is no longer capital, nor natural resources, nor labor. It is and will be knowledge.

We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.

The final test of greatness in a CEO is how well he chooses a successor and whether he can step aside and let the successor run the company.

Effective people are not problem minded; they're opportunity-minded.  They feed opportunities and starve problems.  They think preventively.

Look at government programs for the past fifty years. Every single one - except warfare - achieved the exact opposite of its announced goal.

It is commonly believed that innovations create changes - but few ever do. Successful innovations exploit changes that have already happened.

Managing innovation will increasingly become a challenge to management, and especially to top management, and a touchstone of its competence.

All economic activity is by definition "high risk." And defending yesterday--that is, not innovating--is far more risky than making tomorrow.

Wherever an impact can be eliminated by dropping the activity that causes it, this is therefore the best-indeed the only truly good-solution.

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

It is willingness of people to give of themselves over and above the demands of the job that distinguishes the great from the merely adequate.

The only skill that will be important in the 21st century is the skill of learning new skills.Everythi ng else will become obsolete over time.

Information is the manager's main tool, indeed the manager's capital, and it is he who must decide what information he needs and how to use it.

Mother Teresa's numerical results were not her greatest contribution. Instead, she made the world-and especially India-conscious of compassion.

The Pertinent Question is NOT how to do things right - but how to find the right things to do, and to concentrate resources and efforts on them.

As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.

An employer has no business with a man's personality... The task is not to change personality, but to enable a person to achieve and to perform.

People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.

What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.

Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Since we live in an age of innovation, a practical education must prepare a man for work that does not yet exist and cannot yet be clearly defined.

Business purpose and business mission are so rarely given adequate thought is perhaps the most important cause of business frustration and failure.

Knowledge is the source of Wealth. Applied to tasks we already know, it becomes Productivity. Applied to tasks that are new, it becomes Innovation.

To be a manager requires more than a title, a big office, and other outward symbols of rank. It requires competence and performance of a high order.

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

There is every indication that the period ahead will be an innovative one, one of rapid change in technology , society , economy , and institutions .

The moment people talk of "implementing" instead of "doing," and of "finalizing" instead of "finishing," the organization is already running a fever.

Work is an extension of personality. It is achievement. It is one of the ways in which a person defines himself, measures his worth, and his humanity.

Progress is obtained only by exploiting opportunities, not by solving problems. When you solve problems, all you do is guarantee a return to normalcy.

Any time I have seen someone accomplishing something magnificent, they have been a monomaniac with a mission. A single-minded individual with a passion.

Too many leaders try to do a little bit of 25 things and get nothing done. They are very popular because they always say yes. But they get nothing done.

Trees die from the top”. No one should ever become a strategist unless he or she is willing to have his or her character serve as a model for subordinates

I have no interest in celebrities. If all the superrich disappeared, the world economy would not even notice. The superrich are irrelevant to the economy.

The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.

Communication always makes demands. It always demands that the recipient become somebody, do something, believe something. It always appeals to motivation.

The most important contribution management needs to make in the 21st century is ... to increase the productivity of knowledge work and the knowledge worker

We have tried to substitute mass for purpose. We have tried to regain military potency of defense by making it gigantic, unwieldy, complex. It never works.

No society can function as a society, unless it gives the individual member social status and function, and unless the decisive social power is legitimate.

Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service.

The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.

Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.

An effective executive builds on strengths - their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.

Managers are agents of transformation, converting the workforce in developed countries from one of manual workers to one of highly educated knowledge workers.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

Management and union may be likened to that serpent of the fables who on one body had two heads that fighting each other with poisoned fangs, killed themselves.

In the managerial organization, the top people sit in judgment; in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

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