I'm ridiculously lucky.

I never cared a lot for school.

Every phase of building a company is really hard.

It's not a principle unless it costs you something.

E-commerce is not an industry; e-commerce is a tactic.

My early interactions with VCs were really, really poor.

Shopify was built as a company that could be run remotely anywhere.

It took about 10 years' time for Shopify to be an overnight success.

Growing up, I spent my time doing useless stuff looking at computers.

We're trying to build the largest start-up ever without becoming a big company.

To me, a great company starts with a great product and ends with a great product.

Shopify has been a perpetually underestimated company at every point of its history.

Why do Canadians sell themselves short? I've never been able to answer that question.

Change has to be fundamental to a company's culture, or there is no way it can survive.

All of us in Canada have to be better at making a dollar count, because we have fewer dollars.

A lot of people have a great business idea; they just need a little push to make it a reality.

It is my strong belief that computer literacy should be part of our educational system's core curriculum.

Products are a form of speech, and free speech must be fiercely protected, even if we disagree with some of the voices.

More and more people are opening online stores and online retail businesses. This market is expanding very, very quickly.

Different people need different kinds of communication for it to have the same effect. That was something I had to learn.

No one benefits from us not taking credit for our successes. There is no virtue in allowing kudos to go unclaimed or elsewhere.

If you believe something needs to exist, if it's something you want to use yourself, don't let anyone ever stop you from doing it.

I'm a liberally minded immigrant, leading a predominantly liberal workforce hailing from predominantly liberal cities and countries.

What could be more Canadian than working hard to figure out something new and sharing it with the world? The world wants to hear from us!

Being a start-up has nothing to do with the numbers. It's that everyone who works there has the chance to do everything and have an impact.

I always loved retail. I love the ideas behind it. I think small-business retail is one of the areas where capitalism works so wonderfully well.

I care about working on interesting problems, and Shopify is this gift that keeps on giving for working on interesting problems with amazing people.

Given the success rate, if you want to get wealthy, entrepreneurship is a horrible way of doing it. There are significantly easier ways of doing it.

Our mantra has been, 'We will not buy a company unless we think the people that make up the company have a better job the day after the acquisition than before.'

When the market turns down, a lot of people lose jobs... and that's the time people become entrepreneurs. Downturns end up being the best times to start companies.

At Shopify, we are trying to make things as simple as possible, but for the business owner, it's not unlike starting your own little shop along Main Street somewhere.

I got my first computer when I was 6, and I was part of that early generation of children who grew up with computers always being around. I fell in love with them early on.

You really want a company that's full of people from all these different backgrounds and then allow them to be creative as possible, come together, and come up with great ideas.

Our hiring is almost completely built around just going through someone's life story, and we look for moments when they had to make important decisions, and we go deep on those.

We need a lot more technically literate people. The computers are the tools that are going to solve essentially all problems, and the people who can use them better will be more effective.

It's this concept of 'just fill up a building of smart people.' It sounds so basic, but honestly it might just be the secret behind Shopify's success. We just do that and get out of the way.

I spent my time, growing up, essentially between two things: technology and retail. I was fascinated by selling and loved the idea of making a profit, but I also spent a lot of time on technology.

Being part of something that's growing fast is better than being part of something that isn't growing fast because opportunities are essentially everywhere, and you're not competing for something.

I'm against exclusion of any kind - whether that's restricting people from Muslim-majority nations from entering the U.S. or kicking merchants off our platform if they're operating within the law.

You have to put more of a well-rounded company together to make it in Canada, and I hope the Canadian market is going to be known for these well-performing, solid companies that people can rely on.

Once you've made peace with the fact that you're hardly ever going to work on anything that you're actually good at, the only thing that you can do is get good very fast on everything you have to do.

We are reluctant to do these bigger acquisitions that are then integrated, especially if they are committed to a certain product that they want to build that we can't guarantee we will keep evolving.

In my worldview, time is energy that you can invest in things, and money is energy that you can invest. Time has significantly more leverage than money in terms of how much energy you get out of time.

If you go into business school and suggest firing a customer, they'll kick you out of the building. But it's so true in my experience. It allows you to identify the customers you really want to work with.

Computers are the most powerful tools that humanity has ever created. Yet, we treat them largely as a black box; as if it were an alien artifact that magically appeared on desks, in homes, and in our pockets.

I'm always trying to think of ways to make something more efficient. If I have to do something once, that's fine. If I have to do it twice, I'm kind of annoyed. And if I have to do it three times, I'm going to try to automate it.

Computers add convenience to our everyday lives, but we are limited in what we can do with technology others have imagined. The ability for humans to teach machines entirely new things - coding - is nothing short of a superpower.

People say Facebook connects the world. Facebook has 5,000 Ph.D.s that think about how to make you click on ads you don't want to see. Their business model is about something that most people would not perceive as making the world better.

I find the strongest predictor of people who do well at Shopify is whether they see opportunity as something to compete for, or do they see opportunity as essentially everywhere and unlimited? It's a rough proxy for pessimism and optimism.

To kick off a merchant is to censor ideas and interfere with the free exchange of products at the core of commerce. When we kick off a merchant, we're asserting our own moral code as the superior one. But who gets to define that moral code?

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