“ Management is about arranging and telling. Leadership is about nurturing and enhancing. Tom Peters Writer
“ Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. Tom Peters Writer
“ Our lives are not determined by what happens to us but how we react to what happens, not by what life brings us but the attitude we bring to life. Wade Boggs Baseball Player
“ Try to say nothing negative about anybody for three days, for forty-five days, for three months. See what happens to your life. Yoko Ono Artist
“ You cannot control what happens to you, but you can control the way you think about all the events. You always have a choice. You can choose to face them with a positive mental attitude. Roy T. Bennett Author
“ Avoid arguments, but whenever a negative attitude is expressed, counter with a positive and optimistic opinion. Norman Vincent Peale Author
“ We can lift ourselves, and others as well, when we refuse to remain in the realm of negative thought and cultivate within our hearts an attitude of gratitude. Thomas S. Monson Author