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  • But [in bureaucracies], too, decision making takes place in a world full of unceratinties. Any actual system of information processing, planning and control will never be optimal but merely practical, applying rote responses to recurrent problems and employing a variety of contingency tactics to deal with unforeseen events.

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But [in bureaucracies], too, decision making takes place in a world full of unceratinties. Any actual system of information processing, planning and control will never be optimal but merely practical, applying rote responses to recurrent problems and employing a variety of contingency tactics to deal with unforeseen events.


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