I'm saying us - our culture, our race, our people - we need to do better.

Corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse.

I try to communicate in a way that allows people in on what's going on. What's better than references to popular culture?

Everything I do is about Chinese culture. My dishes have to symbolize something because they taste better when people understand.

One thing I've always loved about the culture at Microsoft is there is nobody who is tougher on us, in terms of what we need to learn and do better, than the people in the company itself. You can walk down these halls, and they'll tell you, 'We need to do usability better, push this or that frontier.'

We have to train our kids better and really enforce in them that no matter what mainstream media and pop culture and all of the terrible things around us say - that it's OK to tear people down, that somehow it will make you feel better, and it's OK to gossip about people - it won't make you feel better.

While there are relatively few extreme introverts or extroverts, most of us lean in one direction or the other. If we lean more toward introversion, we'll generally prefer less social activity than more extroverted people. One inclination is not 'better' than another, but our culture can make it seem as if extroverts have a social advantage.

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