Quotes of All Topics . Occasions . Authors
Our competition has always been anything that is wasting your time when you're bored at work. In a broad sense. We want people to come to reddit to find out what's new and interesting online, but we realize they usually do this when they should be working or perhaps when they start or when they end their day. And that's always been the goal.
Obviously solving the education problem is big and complex, and there's already so many failings, but coding is the new fluency. This is the most valuable skill of this century. If you want to be a founder of a company, and not even just a tech company, but like a founder of a company, because I'm telling you software is going to play a role.
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
Unless it's really an emergency, I'm not going to bother you. And you can see people chafe at that. 'You're in the same office and instant-message each other? Why don't you just walk over?' That's the perfect example of how ingrained the status quo is. To certain people, it may seem lazy, but I would argue it's much more efficient and considerate.
I am consistently impressed by reddit. I'd say on a near weekly basis, by little things. Whether it's - I absolutely love seeing the Photoshop jobs that people do. Not of silly cats, but of redditors who are like, 'I have this photo of like my mom. This is the last photo I took with her. She was in the hospital. Can any of you clean this photo up?'
I don't really agree that most academics frown when they hear Wikipedia. Most academics I find quite passionate about the concept of Wikipedia and like it quite a bit. The number of academics who really really don't like Wikipedia is really quite small and we find that they get reported on in the media far out of proportion to the amount they actually exist.
Not everyone is going to end up being a founder of a company, but the skill of being entrepreneurial, having ideas and going through with them - that skill is so important. Everyone should be imbued with it. Because once you have that, once your brain has been wired for that, all these problems, obstacles, all these things start looking like things you can hack.
You don't have to give us your name and we don't ask for your email address. We don't know your birthday. We don't know your home address. We don't know where you work. We don't know your likes, what you search for on the internet or collect your GPS location. None of that data has ever been collected and stored by WhatsApp, and we really have no plans to change that.
Somebody asked me 'what's the job of a CEO', and there's a number of things a CEO does. What you mostly do is articulate the vision, develop the strategy, and you gotta hire people to fit the culture. If you do those three things, you basically have a company. And that company will hopefully be successful, if you have the right vision, the right strategy, and good people.
We are Wikipedians. This means that we should be: kind, thoughtful, passionate about getting it right, open, tolerant of different viewpoints, open to criticism, bold about changing our policies and also cautious about changing our policies. We are not vindictive, childish, and we don't stoop to the level of our worst critics, no matter how much we may find them to be annoying.
Hire the best people you can find. This was kind of easy in the early days of foursquare - we hired our friends who were really passionate about the stuff they were building. We have a superstar team not just because their resumes are so strong, but because they've been passionate, thinking about and tinkering in this space forever. Those are the people you want to surround yourself with.
I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.
I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?
You know that Estonia, based largely on how successful Skype was, built by Estonian developers, that was a tenth of the entire country's GDP when eBay bought it. That was like a decade ago, it was f****** Estonia, they were behind the Iron Curtain two decades earlier. They're now pushing for K-12 education in computer science in public schools. They've gotten the message. They know how much value that can bring.
After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn't believe that we had actually done it. We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of a new day. It didn't seem like this was something that humans were meant to experience, yet here we were
I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. Connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Eating a baked potato after a swim meet made me happy. Pickles made me happy.
If you have things or are involved with things that turn on, it's going to have code. And there are so many people - let's pick on the historians - even as a historian, let's say I ended up going the road of being a historian, just knowing some basic scripts, any kind of automation would have made me a 10 times better historian because I wouldn't have to sit there changing every file name to "1234" and then "12345." It can have a transformative value.
My advice is to stop trying to "network" in the traditional business sense, and instead just try to build up the number and depth of your friendships, where the friendship itself is its own reward. The more diverse your set of friendships are, the more likely you'll derive both personal and business benefits from your friendship later down the road. You won't know exactly what those benefits will be, but if your friendships are genuine, those benefits will magically appear 2-3 years later down the road.
The core community is passionate about quality and getting it right. If you want to read some good criticisms of Wikipedia, probably the best place to go is to the Wikipedia article called 'criticisms of Wikipedia'... It was either the dumbest thing or the smartest thing I ever did. The dumbest thing for the obvious reasons, but the smartest thing because I don't think it could have had nearly as much impact as it has. One of the key things that inspired people to put a lot into it (was the charity aspect).
I think the one advantage to a failed - recovering, but a pretty broken - economy, and a lot of broken promises, is that we've pulled the veils from our eyes way earlier than most people do, and realize "Hey, you know what, maybe I should try do this thing that I really care about, and why not spend the time now during my best years to get into knitting, or coding, or swamp boat sailing." And there's this resource called the Internet that's going to provide you with a stage and a library for all of those things.
I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we're actually living in a special time where everyone's hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that it's actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.
I often think of a quote from entrepreneur Jim Rohn: 'You are the average of the five people you spend the most time with.' Surround yourself with people who are doing interesting things, who are thinking interesting thoughts, who challenge you to be better, and who come from a diverse set of backgrounds and experiences. That, combined with appropriate moments of 'me' time, provides the perfect breeding ground for great ideas. And whatever you do, don't get hung up on what competitors are doing. Be aware of what's going on in the industry, but don't let it dictate your own creative process.