The amateur salesman sells products; the professional sells solutions to needs and problems.

Most people think of leadership as a position and therefore don't see themselves as leaders.

How you treat the one reveals how you regard the many, because everyone is ultimately a one.

Through imagination, we can visualize the uncredited worlds of potential that lie within us.

If you don't have confidence in the diagnosis, you won't have confidence in the prescription.

Petty things become unimportant when people are impassioned about a purpose higher than self.

What is important to another person must be as important to you as the other person is to you

...to learn and not to do is really not to learn. To know and not to do is really not to know.

In the absence of wake-up calls, many of us never really confront the critical issues of life.

I affirm to you the tremendous potential you have, not beyond anything you could ever imagine.

In the last analysis, what we are communicates far more eloquently than anything we say or do.

Most people do not listen with the intent to understand; they listen with the intent to reply.

Principles are guidelines for human conduct that are proven to have enduring, permanent value.

Improve relationships with others by assuming that they can hear everything you say about them

The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it.

The ability to manage well doesn't make much difference if you're not even in the right jungle.

Live the law of love. We encourage obedience to the laws of life when we live the laws of love.

The human will is an amazing thing. Time after time, it has triumphed against unbelievable odds.

Habit is the intersection of knowledge (what to do), skill (how to do), and desire (want to do).

A moment of choice is a moment of truth. It's the testing point of our character and competence.

You can't be successful with other people if you haven't paid the price of success with yourself.

Be sure that, as you scramble up the ladder of success, it is leaning against the right building.

Self-awareness involves deep personal honesty. It comes from asking and answering hard questions.

Reducing children to a test score is the worst form of identity theft we could commit in schools.

Be a function of your values rather than a function of the impulse or desire of any given moment.

Be patient with yourself. Self-growth is tender; it's holy ground. There's no greater investment.

A little over 5% of the world's population produces almost 29% of the world's goods and services.

The core of any family is what is changeless, what is going to be there──shared vision and values.

To judge individuals before understanding them is a form of human rejection and feeds upon itself.

I keep my phone number unlisted and rely on my associates to handle all voice mail, e-mail, faxes.

The true identity theft is not financial. It's not in cyberspace. It's spiritual. It's been taken.

Find your voice, and inspire others to find theirs. Don't ignore that longing to make a difference.

As we create synergy among the roles of our lives, there's more of us to put into the time we have.

Success comes from the ability to view each arising problem as an opportunity for self improvement.

Fundamentally, we are a product of choice, not nature (genes) or nurture (upbringing, environment).

Those who get the most out of life and those who give the most are those who make the choice to act.

We're often so busy cutting through the undergrowth we don't even realise we're in the wrong jungle.

Peace of mind comes when your life is in harmony with true principles and values and in no other way.

The great contributors in life are those who, though afraid of the knock at the door, still answer it.

Don't cheat people of their growth. Empower them to solve problems and generate ideas. Watch them grow!

At some time in your life, you probably had someone believe in you when you didn't believe in yourself.

To receive gratitude with grace is a form of gratitude by itself, and not always an easy art to master.

To achieve goals you've never achieved before, you need to start doing things you've never done before.

Some people achieve the top of the ladder and only then realise it was standing against the wrong wall.

You can retire from a job, but don't ever retire from making extremely meaningful contributions in life.

If we want to make a change in our lives, we should first focus on our personal attitudes and behaviors.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.

If you want the secondary greatness of recognized talent, focus first on primary greatness of character.

Leadership is communicating people's worth and potential so clearly that they come to see it themselves.

Little kindness and courtesies are so important. In relationships, the little things are the big things.

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