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The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn.
My job is to investigate whether or not a crime is committed, can be proved and should be charged. I'm not going to comment on what to make beyond that. You know, it's not my jurisdiction, not my job, not my judgment.
Libby was advised by the vice president of the United States that Wilson's wife worked at the CIA in the counterproliferation division. Libby understood that the vice president had learned this information from the CIA.