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Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

⇛ Jeffrey Gitomer (Author)
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A part of my appreciation for the good which moments bring has come from awareness and recognition. But it has also come from a correspnding sadness which arises from their passing. When something that can never quite be reenacted comes to an end (and all moments are that way), I feel a pensiveness within. This pensiveness gives my life a quality that might be best described as bittersweet. And those moments take on double meaning and richness - because they are here now - and because they will not always be.
Bob Benson Footballer
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