Quotes of All Topics . Occasions . Authors
Excellence comes from human beings doing things of value that customers find memorable.
One percent improvement in 1,000 things is better than 1,000% improvement in one thing.
If no one is pissed-off with you then you are dead but just haven't figured it out yet.
If you really want to kill morale, have layoffs every two months for the next two years.
When you choose a managerial path, you are choosing to devote your life to people. Period.
If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
If you love your company and love what you do, you will serve your customers better-period!
Cost does not equal value... and low cost parts decrease brand equity for a very long time.
Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets
Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat their way to success.
Design is so critical it should be on the agenda of every meeting in every single department.
The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
Innovation comes only from readily and seamlessly sharing information rather than hoarding it.
WORK ON YOUR STORY! He/she who has the best story wins! In life! In business! The White House!
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
The drive for control, or the perception thereof, is truly the strongest force in human nature.
Excellent firms don't believe in excellence - only in constant improvement and constant change.
People of all demographic categories and geographic regions will access a good digital library.
The simple act of paying positive attention to people has a great deal to do with productivity.
Have you set high standards in the past that make it clear what level of performance you demand?
How do you humiliate and demean someone and then expect him or her to care about product quality.
The selfish leader will attempt to lead others for their own gain and for the detriment of others.
Only those who constantly retool themselves stand a chance of staying employed in the years ahead.
The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
Collections of books and other documents, either printed or electronic, are a form of congregation.
The market may never coalesce around one basic design, or even around two or three dominant devices.
The world has not just "turned upside down". It is turning in every which way at an accelerating pace.
The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
I find digital content much easier and more rewarding to interact with on screen than printed on paper.
There are few things that will take you further in life, than your ability to make a good presentation.
Mistakes are life. Mistakes are not to be tolerated...they are to be encouraged. The bigger the better.
The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
The best leaders... almost without exception and at every level, are master users of stories and symbols.
Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.
With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
I know it sounds crazy, but you've got to let what you're going to do find you, rather than you pursuing it.
Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch.
If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.
The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.