Quotes of All Topics . Occasions . Authors
I believe my customer knows her style and knows how to mix and match your style.
I think of my customer as a woman who wants to look beautiful and be able to walk.
Power is winning the battle over who owns the customer: the brand or the retailer.
I am enormously proud of how we have transformed the TalkTalk customer experience.
There is one other business where the customer is always wrong and that's the media.
I don't think value to the customer is achieved at the expense of employees' welfare.
Disruption starts with committing to excellence and taking a stand for your customer.
When you understand your customer base, you have to provide them with what they want.
Once you create a loyal customer base, it's tough for a competitor to take that away.
St. Louis is a customer- and partner-rich environment for any financial tech startup.
It's almost always easier to sell to an existing customer base than to find a new one.
Any business, no matter what it is, lives or dies by the customer reaction it creates.
As the Internet has sped up the consumer experience, customer expectations are higher.
Visionary CEOs are product- and business-model-centric and extremely customer focused.
We have a relationship with our customer, and that relationship translates into sales.
The first step in exceeding your customer's expectations is to know those expectations.
Success begets success in terms of customer deployments and having truly happy customers.
In our product development cycle, we ask and listen to our customer about what she wants.
You have got to have discipline and focus - on the customer and how you run the business.
Unlike many other startup processes, Customer Development is deep, detailed, and rigorous.
Part of Customer Development is understanding which customers make sense for your business.
When you stop talking, you've lost your customer. When you turn your back, you've lost her.
If you get a pant that fits the woman, as all women know, you get a loyal customer for life.
Constituent services for Hoosiers are like customer service was to me in the private sector.
I do have very high customer service standards - I'd send back sushi because it's too fishy.
If the asset solves a real problem for a real customer, then there'll be value in the asset.
Indian car buyers have not really been exposed to customer care in a competitive environment.
Airbnb is about the nexus of the online and offline to create the perfect customer experience.
During the early stages of Zoom, I personally emailed every customer who canceled our service.
First and foremost, localization is a customer strategy, it's not a cost arbitrage or whatever.
When you improve your product so it does the customer's job better, then you gain market share.
What the fashion system says and what the fashion customer says are really two different things.
Our business is about technology, yes. But it's also about operations and customer relationships.
There's one thing a CEO should always keep at the front of their mind, and that's customer needs.
One, we committed to put about 650 people in the field to focus totally on customer satisfaction.
I'm the worst customer for a credit card company because I always pay my balance off every month.
There's a battle between what the cook thinks is high art and what the customer just wants to eat.
The business model is both the starting point and the scorecard for Customer Development progress.
I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.
I don't like to dictate the style to the customer, I believe people give something their own trend.
Customer service teams at many companies have already embraced social media, often out of necessity.
I think, more and more in fashion now, diversity is so important because that's what the customer is.
We never want to hear the customer say, 'You have nice sunglasses, but I can't find jeans in my size.'
We have a highly specialized customer and want to give her the best experience somewhere she can trust.
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
I think we need to communicate more effectively how we treat you with respect and dignity as a customer.
All of my employees have passion, the philosophy of caring about the customer as an individual customer.
A diverse customer base helps insulate you; a few large accounts can leave you vulnerable to their whims.
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.
I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not.