Quotes of All Topics . Occasions . Authors
I worked at Ikea as a customer service rep for two years and loved it.
Constituent services for Hoosiers are like customer service was to me in the private sector.
I do have very high customer service standards - I'd send back sushi because it's too fishy.
Customer service teams at many companies have already embraced social media, often out of necessity.
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.
Gox was a pattern of poor operations, poor customer service, poor PR. You can't just take bitcoin and hide.
My mother was a single mom whose days were spent as a customer service rep at Con Edison in downtown Brooklyn.
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
The best form of customer service is self service. Constantly empower customers to get their own answers themselves.
Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.
I understand that some people are angry about taxi services. A taxi fare hike should be accompanied by better customer service.
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.
You should not build your customer service system on the premise that your organisation will never question the whims of your clients.
Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.
Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.
Facebook, Twitter and Google have all opened offices in Brazil, recognizing the importance of localizing their products and customer service efforts.
I will work to ensure Duke Energy is positioned to continue its track record of outstanding customer service and operational and financial excellence.
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
What's crucial in a High Street store is a compelling reason for people to shop there. Shops must offer excellent customer service - and 'theatre' is a must.
It was easy for me in my bathrobe to provide really great customer service. As an introvert, it's really much easier to do than when standing in a retail store.
Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
Being a 'monopoly' is not illegal, nor is trying to best one's competitors through lower prices, better customer service, greater efficiency, or more rapid innovation.
We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.
I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.
What I've come to find out is it doesn't matter if you're selling a $10,000 gown or toilet paper: The everyday sort of humdrum of customer service and retail is the same.
The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
My parents were immigrants who started a nursery as a way to get us kids through school. I learned around the dinner table about customer service and cash flow and paying bills.
When an American veteran comes to VA, it is not up to him to employ a team of lawyers to get VA to say yes. It is up to VA to get the veteran to yes, and that is customer service.
That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your business, from product development to content marketing to sales to customer service.
There are a few giant companies that I love, and I love Amazon. Their customer service is impeccable: sometimes, just for the hell of it, I'll sleep on a mattress for three years and return it.
As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.
By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services.
I was working in customer service and had a verbally abusive boss. One day, I decided to quit and pursue my acting passion with everything I had. One week after quitting, I booked 'One Life to Live.'
Research on the Internet, research what people say about the vintage stores, look online to see if customer service is good because that's really important. Also to see online what other customers say.
Many of the basic lessons of business, such as the critical value of customer service or measuring risk against reward when investing capital, have essential application in government, but not in a vacuum.
When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better job, and consumers to actively show their gratitude.
We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.
Just about any growth company is going to need smart salespeople, account and project managers, business development, marketing, operations, customer service, content creation, communications, analytics, and social media.
I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were so nice to me. I was only 16, and eventually Sears put me in customer service because I was so friendly.
Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.
Whether you're an opera singer, a legislator or customer service operator, there is a way that we can find common ground with our audience - be they young or old, Democrats or Republicans, rich or poor, religious or secular.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.
Cops in New York City don't have the best reputation. It's a fast-paced city, and they deal with a lot, and many people have seen lots of cops interact with the public utilizing what can be gently called 'not the best customer service.'
My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.
Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace.
I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.